Refund Policy
Important Policy: Damaged Products Are NOT Refundable
Products that are physically damaged, washed, worn, altered, or missing original tags/labels are strictly ineligible for return or refund (Damage product refund nahi hoga). All returns are inspected thoroughly before approval.
1. Return Eligibility Window
Customers can request a refund directly from their My Orders section within 7 days of order delivery.
2. Mandatory Photo Proof Upload
At the time of requesting a refund, you must upload a clear photo showing the complete item with brand tags intact. Requests without photo proof cannot be approved.
3. Non-Refundable Conditions
- Items with physical damage, cuts, burns, or stains.
- Items with removed or altered brand tags.
- Items that have been washed or worn.
4. Refund Settlement
Approved refunds are credited back to your original payment method (PhonePe UPI / Bank Account) within 3 to 5 business days.
